Who we are

Gist is part of M&S. Our mission is to bring the magic of M&S Food to our millions of customers – whenever, wherever, and however they want to shop with us. We do this by providing cost-effective, industry-leading logistics and supply chain services for the benefit of M&S Food, Ocado, and their suppliers. 

We collect the products customers love from our suppliers and then deliver them to hundreds of M&S Food stores and franchise partners across the UK and the Republic of Ireland.

Gist has almost 6,000 colleagues who operate across more than 20 sites. We ‘re committed to creating an environment where our colleagues can be at their best and go home safe to their families every day.

As part of M&S, we have a critical part to play in achieving our shared Plan A ambition. We’re committed to exploring new, evidence-based ways to reduce our carbon footprint across our fleet and site network – as we seek to become a net zero business by 2035.

Gist also provides a limited number of logistics services for third parties, as well as expertise in Global Freight Management. Our reach extends globally. We bring technology and freight professionals together, providing customers with the best possible end-to-end managed supply chains for the movement of chilled, perishable, ambient, and hazardous products by air, sea, and land.

Since we implemented the first centralised chilled distribution network in the UK 50 years ago, Gist supply chains have been evolving and changing to meet these needs every day. This means all of our customers can be confident that we understand the importance of consistent, high-quality service delivery. Our centralised national transport planning team provides integrated transport solutions to ensure maximum efficiency and cost savings.

Our objective is to establish a performance-focused environment, that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, our purpose, and M&S. We are also fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’ Plan A.

Gist’s agility ensures our customers can be confident of consistent, high-quality service delivery. Operating in a wide range of commercial and industrial sectors, including grocery, food service and gas, Gist’s core service offerings are: